Trust
Trust you can check, not trust you have to take.
You are being asked to point an AI at your inbox and your price list. Everything below is either enforced by the product or published in plain language — not asserted on a badge.
- Encrypted in transit and at rest
- Nothing sends without you
- Delete your data any time
Built-in control
AI does the legwork. You stay in control.
Nothing sends without your decision. Every message is a draft, every number traces to its source, and you can take over any thread mid-conversation — hand over the busywork without handing over your judgement.
Knowledge
Your rules do the pricing
Products, margins, certifications and FAQ rules define what the AI may say and charge.
Handover
Step in — and hand it back
Sailwise flags the sensitive threads — a discount, a complaint, a big order — and hands over. Take control mid-conversation, then hand it back to the AI when you are done.
SailwiseHand over, step in, hand it back — the thread keeps its full history either way.
Before you hand it the inbox
What we guarantee, specifically.
Nothing sends without you
Every reply and every quote is a draft until you approve it. There is no auto-send switch to leave on by mistake.
A retry never sends twice
Every outbound message is claimed once in the database before it leaves. A double-click, a retry or a second server handling the same request returns the first result instead of emailing the buyer again.
Every number shows its source
Open any draft and each figure traces back to the line of the email, or the row of your price list, that it came from.
Encrypted in transit and at rest
Your catalogue, conversations and connected-mailbox credentials are encrypted; provider tokens are sealed with AES-256-GCM.
Never used to train someone else’s model
Your data is not used to train third-party models, is never sold, and never appears in advertising.
Analytics that never sees the content
No cookies, no identifier carried between visits, and no message content, customer names or email addresses.
Processors we use, in full: Google and Microsoft for your connected mailbox, OpenAI for drafting, Supabase for storage, PostHog for setup analytics. Each is bound by a data processing agreement. Read the privacy policy.
Still deciding?
Ask us anything before you connect.
We will walk you through exactly what Sailwise can see, what it stores, and what it never does.
- Encrypted in transit and at rest
- Nothing sends without you