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Assistant

The assistant behind the thread.

Ask what a client wants, where a price came from, or for the brief before a call. Sailwise reads your email, price list and supplier file, then waits for your approval.

  • Reads email + files
  • Answers with sources
  • Nothing sends without you

Capabilities

See it work.

Six moments from one WhatsApp thread. Each one reads the same record.

01 / 06
SSailwiseWhatsApp · 09:41Live
what does Tom want?
Tom Becker · Harbor Goods2,000 insulated bottles · 304 steel · FOB Hamburg
Email 08:42specs.pdf
Hing Kei Metal · 18dVB-500 · USD 2.40 · MOQ 1,000
suppliers.xlsxprice-list.xlsx

Quick lookups

Find what a client wants.

Ask about a buyer, a product or a supplier. Sailwise reads the email, price list and supplier file, then answers.

  • Email + attachments
  • Catalogue
  • Supplier directory

Email 08:42 · specs.pdf

SSailwiseWhatsApp · 09:41Live
where's the USD 2.40 from?

price-list.xlsx · row 14

VB-500 · Bottle 500mlUSD 2.40 · MOQ 1,000
Updated 2 Oct
Hing Kei Metal18-day lead time · supplier record
suppliers.xlsxsource attached

Sources

See where every number came from.

Every price, MOQ and lead time links to the file, row and update time behind it.

  • File + row
  • Updated timestamp
  • Auditable quote

price-list.xlsx · row 14 · updated 2 Oct

SSailwiseWhatsApp · 09:41Live
brief for my 2pm with Tom?

Today · 2:00 PM HKT

Tom Becker · Harbor GoodsOpen quote QT-2026-1182 · USD 9,200Last: asked for carton dimensionsYou owe: FOB Hamburg confirmation
calendar eventemail thread

Meeting briefs

Get briefed before your meetings.

Before a call, get the buyer, the open quote, the last exchange and what you still owe them.

  • Buyer & company
  • Open quote
  • What you owe

2:00 PM HKT · QT-2026-1182 · USD 9,200

SSailwiseWhatsApp · 09:41Live

Reminder · 20 min

Call with Tom at 2:00 PMBrief attached: open quote, last thread, what you owe.
brief.pdf15-min alert
got it
The calendar alert is set too.

Reminders

Get a reminder before the call.

A WhatsApp reminder arrives before the meeting, with the brief attached and a 15-minute calendar alert.

  • WhatsApp reminder
  • 15-minute alert
  • Brief attached

20 min before · brief attached · 15-min alert set

SSailwiseWhatsApp · 09:41Live

Alerts · 3 updates

What needs youNew enquiry · Apex RetailApproved · QT-2026-1182Follow-up · Tom's carton dimensions
quiet 8h available
quiet 8h
Muted until 17:41. 2 approvals are still waiting.

Notifications

Choose what notifies you.

Get alerts for enquiries, approvals and follow-ups — and quiet hours when you need them.

  • Owner alerts
  • Quiet 8h
  • Status on demand

quiet 8h · status on demand · owner alerts

SSailwiseWhatsApp · 09:41Live

Needs your approval · 09:14

Apex Retail · 5,000 pcsHold USD 4.60 for the flask order? FOB Rotterdam · 21d lead.
QT-2026-1182margin 22%
approve
Approved. Draft reply ready — send it?

Approvals

Approve a quote from your phone.

Approve, edit or skip the quote in one message. Nothing sends without your decision.

  • Margin visible
  • One-tap approval
  • Human gate

QT-2026-1182 · margin 22% · approval recorded

Swipe or use the arrows

How it works

Read. Answer. Approve.

One request moves through the same three steps, whether it arrives by email or WhatsApp.

01

Read the record

The thread, its attachment, the price list, the supplier directory and the calendar.

Email · xlsx · calendar
02

Answer with context

One reply with the request, the product, the supplier and the source behind every number.

Buyer · quantity · margin · source
03

Wait for your yes

Approve, edit, skip or reject. Nothing leaves the mailbox without your decision.

Approval · audit trail
Reply withapproveeditskiprejectdraftstatusquiet 8hPlain words, parsed deterministically.

Guardrails

Four constraints that make the assistant safe enough to hand a customer thread to.

Useful because it is constrained.

01

Reads, never guesses

Answers come from your thread and files, with the source attached.

02

No number without a source

Every price, MOQ and lead time names the file and row behind it.

03

Human approval on every send

The assistant drafts; you decide what leaves the mailbox.

04

Quiet when you need it

Quiet 8h mutes alerts without muting the customer thread.

Assistant

Put the assistant on the channel you already use.

Connect your mailbox, catalogue and calendar. Then ask, approve and get briefed from WhatsApp.

Book a pilot call
  • Encrypted in transit and at rest
  • Nothing sends without you
Sailwise

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